Privacy Policy

Last updated: 11 July 2026

D+G Maintenance Services respects your privacy and is committed to protecting the personal information you provide through this website. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, submit an enquiry or communicate with us.

Information we collect

We may collect personal information including:

Your name
Phone number
Email address
Property or service address
Details about the maintenance services you require
Information you provide through our contact form, email or telephone
Technical website information such as your device, browser, IP address and pages visited

You can browse most of our website without directly providing personal information.

How we collect information

We may collect information when you:

Submit a contact or quote request form
Contact us by phone or email
Request information about our services
Engage D+G Maintenance Services to complete work
Visit or interact with our website

Our website may also use cookies, analytics tools and advertising technologies to understand website activity and measure the effectiveness of our marketing.

How we use your information

We may use your information to:

Respond to enquiries and quote requests
Arrange, provide and manage maintenance services
Communicate with you about your project or booking
Maintain business and customer records
Improve our website and services
Measure website traffic and advertising performance
Meet our legal, insurance and regulatory obligations

We will not sell or rent your personal information.

Cookies, analytics and advertising

Our website may use cookies and similar technologies provided by platforms such as Wix, Google Analytics and Google Ads.

These technologies may collect information about how visitors use the website, including pages viewed, links selected, approximate location, browser type and actions completed on the website.

This information helps us improve the website, understand customer enquiries and measure advertising results. Some advertising providers may use cookies to show more relevant advertising or measure whether an advertisement resulted in an enquiry.

You can restrict or disable cookies through your browser settings, although some website features may not function correctly as a result.

Sharing your information

We may disclose personal information to trusted third parties where reasonably required to operate our business, including:

Employees, contractors and service providers
Website hosting and technology providers
Analytics and advertising platforms
Accountants, insurers and professional advisers
Government agencies or authorities where required by law

Third-party providers may process or store information outside Australia. Their handling of information is governed by their own privacy policies and security practices.

Storage and security

We take reasonable steps to protect personal information from loss, misuse, interference, unauthorised access, modification or disclosure.

Information may be stored electronically through our website platform, email provider, business systems or trusted third-party services.

No internet transmission or electronic storage system is completely secure. We cannot guarantee the absolute security of information submitted online.

Accessing or correcting your information

You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated.

We may need to verify your identity before processing a request.

Third-party websites

Our website may contain links to third-party websites or services. D+G Maintenance Services is not responsible for the privacy practices, security or content of those websites.

Children’s privacy

Our website and services are not directed towards children. We do not knowingly collect personal information directly from children without the involvement of a parent or guardian.

Changes to this policy

We may update this Privacy Policy occasionally to reflect changes to our website, business practices or legal obligations. The latest version will be published on this page.

Contact us

For questions about this Privacy Policy or the personal information we hold, please contact:

D+G Maintenance Services
Email: contact@dgmaintenance.com.au
Location: Melbourne, Victoria

This is a practical general policy rather than tailored legal advice.